Resilience: help your people to cope & even thrive during disruption

In organisations today change is continuous and fast-paced. Company priorities change quickly and for many people, a confusing and chaotic work environment seems to be the norm.

Having previously worked in an industry that was significantly disrupted, and while consulting in organisations that face similar challenges –  I’ve spent a lot of time focusing on what can be done to equip individuals to cope in these challenging environments. But just coping isn’t enough. We need people to continue to develop and even thrive during times of business change.  New tools to evaluate employee and organisational resilience may provide a more structured way to deal with challenge and change.

Has our ability to cope with change improved, or are we using the same tools that we always have?

Most of the research and information I’ve found suggests that our ability to cope with change has not improved in proportion to the amount of disruption that organisations have to deal with today. Not having the necessary skills and experience to deal with change comes at a high personal cost to individuals. Many of the clients I coach talk about being overwhelmed by the speed of change and unclear where to focus their efforts. This can lead to stress, burn-out, anxiety and depression. The cost to the organisation is also high. The direct financial impact on Australian business is in the vicinity of $11 billion every year, largely due to absenteeism and reduced productivity.

The good news is, many organisations are starting to invest in the wellbeing of their employees, and how they can help them cope with change. But it goes beyond lunch-time yoga and mindfulness classes (don’t get me wrong, I’m an advocate of both!).

Being clear on both the company and individuals’ purposes is the first step. Having people who are able to bounce back, regulate emotions and problem solve – in other words people who are resilient, is how you achieve wellbeing.

The even better news is that there are now tools on the market that allow managers and individuals to assess their current levels of resilience. Although resilience is not a new concept, tools that combine psychology and neuroscience are showing very promising results.

Organisations can get a quick and clear picture of not just individual resilience, but the overall resilience and wellbeing across the organisation. You can Identify strengths and risks, review lead indicators on future engagement, explore solutions to areas of challenges in change management, sustainability, performance, absenteeism and turnover.

Using a combination of online tools and coaching, individuals can learn to develop their resilience and ultimately achieve wellbeing. Plus, through the use of some great analytics, you can predict what individual and group resilience will be like when faced with challenging situations in the future. This allows us to quantify benefit realisation to prove investment return.

Get in touch with us to discuss how you can invest in your organisation’s future by investing in the wellbeing of your people and implementing targeted resilience training.